Thailand Assist

Privacy and Data Policy Statement

The Personal Data Protection Act (PDPA) imports a new set of data protection laws in Thailand, and which legislate on, amongst other things, the collection, use, disclosure and care of personal data by all private sector organisations. Thailand Assist respects your privacy and seeks to safeguard the personal data which you have provided us and will provide us, if any. As such, and in line with the PDPA, we have instituted a Privacy Policy below.

The Privacy Policy explains how iwantavisa.com collects and uses your personal data, and the measures that we take to secure your personal data.

We will continue to contact you via the contact details which you have already provided to iwantavisa.com, to keep you informed of the latest announcements, news, events, surveys, marketing and advertising information, and promotions by iwantavisa.com.

However, should you wish to withdraw your consent for iwantavisa.com to collect, use and/or disclose any personal data about you for any of the above purposes, you may do so by contacting us on WhatsApp.

Thank you for your kind attention to this matter.


How We Collect Your Personal Data

Generally, we collect your personal data in the following ways:

• upon submission of any iwantavisa.com application forms, including but not limited to applications, registrations, declarations, or other forms;

• upon provision of documents or information in connection with your use of iwantavisa.com’s services, products, or participation in activities, events, or competitions (not an exhaustive list);

• upon using iwantavisa.com‘s registration system, online booking platforms, and any electronic services implemented to support our operations;

• upon using the services on iwantavisa.com’s website;

• when users, subscribers, or applicants request to be included in our mailing list for promotions, initiatives, activities (again, not an exhaustive list);

• when your images are captured through the iwantavisa.com website or services.


Purposes for the Collection, Use, and Disclosure of Your Personal Data

Your personal data may be used for the following purposes:

i) To process, maintain, and administer iwantavisa.com’s database and user records;

ii) To provide users, subscribers, and applicants with marketing, advertising, promotional materials, announcements, updates, and documents related to our services, products, and upcoming events;

• To conduct user satisfaction surveys;

• To publish photographs (where relevant and permitted);

• To maintain the safety and security of iwantavisa.com‘s digital platforms using monitoring tools;

• Where legally permitted, to conduct criminal reference checks through relevant government bodies or agencies, and/or credit bureaus;

• To send information and materials related to our services, events, promotions, or surveys via post, email, SMS, MMS, WhatsApp, fax, or phone call — even if you are registered under the Do Not Call Registry;

• To disclose personal data to iwantavisa.com’s third-party service providers, agents, suppliers, or vendors solely for the above-mentioned purposes.

With respect to mailing lists managed by iwantavisa.com or through its partners, we ensure that only the required data for mailing list maintenance is used, and that ownership of such data remains with the original list owner.


Withdrawal of Consent

If you no longer wish for iwantavisa.com or its authorized third-party service providers to use and/or disclose your personal data for the purposes mentioned above, you may withdraw your consent at any time.

Please note that withdrawing your consent may affect iwantavisa.com’s ability to maintain, administer, or continue your registration or service access. You may also miss out on important updates or communications relevant to your relationship with iwantavisa.com.